Making a purchase

• Can I pre-order a bike?
• The product I want to purchase is out of stock. How can I find out when it will be back in stock?
• Can I place an order for a custom bike online?
• Is there a full range of accessories available online?
• How can I buy Brompton spares and accessories?
• Can I order a Brompton Electric with home delivery?

Shipping options

• What countries do you ship online orders to?
• Can I have my bike delivered to another country? (e.g. whilst on holiday/business trip)
• If I purchase a bike online, can I get it shipped internationally?
• What are the current delivery times for online purchases?

Returns/Exchanges

• How can I cancel my order?
• Do you offer free returns for unwanted items?
• Can I trial the bike first and return it, if it is not suitable for me?
• I've bought a bike online for home delivery, but would like to return it. Can I return it to a Brompton dealer?  
• Can I return the bike? 
• Returning or exchanging an item

Track your order

• Can I change the delivery address on my order?
• Can I change my order?
• How can I track my online order?
• Which courier will deliver my Brompton bike? Will I receive tracking?  

Payment and VAT

• What are the accepted payment methods?
• Can I use my Cycle Scheme voucher to order a bike?
• Can I get a tax refund?    

Where to buy

• Where can I buy a Brompton?
• How do I buy a Brompton in a country without a distributor?
• What stock do Brompton retailers carry?

Bike information

• How much do Bromptons weight?
• What is your recommended maximum rider weight?
• What is the maximum rider height?
• What are the folded dimensions of a Brompton?
• What are the benefits of small wheels?
• How much lighter is the Superlight option?

Help me choose

• How do I know which size bike I need?
• What are the Brompton tyre choices?
• What is the lightest Brompton?
• What is the Brompton price range?
• What gearing options are available on Bromptons?
• What are the Brompton lighting options?

Brompton Quad Lock® Phone Mount

• Is the Brompton Quad Lock® Phone Mount compatible with all handlebar types?
• Is the Brompton Quad Lock® Phone Mount compatible with my phone?
• Is the Brompton Quad Lock® Phone Mount a Brompton design?
• Where can I purchase the Brompton Quad Lock® Phone Mount?

Brompton Electric

• What price is the Brompton Electric?
• Where can I purchase the Brompton Electric?
• What options are available?
• How does the Brompton Electric work?
• Can I retrofit the electric system to my existing Brompton?
• What are the battery levels and it's range?

Special Editions

• What are the specifications of the Team GB Edition?
• Where can I buy the Team GB Edition?
• How many times a year is the Black Edition released?  
• What is the Black Edition?     
• How often are Special Edition Bikes released?  
• Can I buy a Special Edition Bike? 

Explore Edition

• Can I purchase the spares kit on its own?
• Can I buy Explore from Brompton.com?
• Which parts will I be able to order as replacement parts?
• Can I buy the gum rubber grips separately from the bike?
• What is the saddle and can I buy it separately from the Explore bike?
• Can I buy the luggage separately from the Explore bike?

Brompton x Endura

• Brompton City Apparel Collection  
• What size does the Brompton City Apparel clothing come in?  
• Can I return Brompton City Apparel clothing directly to Endura?  

B75

• What is the gear ratio on the Brompton B75?
• What are the differences between the Brompton B75 and the standard Brompton?
• Can I test ride the Brompton B75 before purchasing?
• Are the servicing requirements for the Brompton B75 the same as a standard Brompton?
• Can I get the Brompton B75 Water Blue colourway on a standard Brompton?
• How many gears does the Brompton B75 have?

Brompton setting up

• How do I adjust the Brompton saddle?
• How do I fold and unfold my Brompton?
• How do I change the gears on a Brompton six speed?
• Tips for Rider Safety
• Can I travel with my Brompton?
• How can I work out the correct saddle height?

Service & Maintenance

• How do I adjust the crankset and bottom bracket?
• Brompton Maintenance - Day To Day
• How do I adjust the handlebar alignment?
• How do I change brake pads?
• How do I lubricate the chain?
• How do I remove and replace the sprocket?

Accessories aftercare

• Brompton Game Bag care instructions
• How do I replace the buckles on my bag?

Brompton Electric

• How Do I find my Electric Bike Battery Serial number?  
• Can I take my Brompton Electric on trains, buses and airplanes?
• How far can I ride on a fully charged Brompton Electric?
• How can I send or ship my Brompton Electric with the battery?
• Can I take my Brompton Electric on a plane?
• Can I retrofit the Standard Brompton to convert my bike into a Brompton Electric Bike?

Brompton Electric App

• Can I connect one bike with multiple phones so that I can share the bike?
• I cannot pair my bike to the Brompton Electric App, what can I do?
• Can I use the Brompton Electric App for the standard bike?
• What can I do with the Brompton Electric App?
• I cannot change the assistance mode via the app
• Why does my average speed not match the total trip time and distance?

Technical information

• Download all data schematics
• What chainset do I need?
• What chain size and length do I need?
• Seatpost Sleeve Replacement
• What rear sprocket do I need?
• How long is the Brompton wheel base?

Parts compatibility

• My bike is pre-2017. Can I fit the new 2017 M-type bars?
• Will the current rear battery light fit onto my Brompton?
• The toolkit and pre-2004 Bromptons

Owners Manuals

• Brompton Electric Owners Manual
• Owners Manual B75 - English
• Owners Manual - Japanese 2020
• Owners Manual - Hebrew
• Owner's Manual - French
• Owners Manual - Dutch

Registration

• Why should I register my bike?
• How do I know which model my Brompton is?
• How do I find my frame and serial number?
• How can I insure my Brompton?
• How do I register my Brompton?
• How old is my Brompton? 

Warranty terms and conditions

• How long does my warranty last?
• Bromptons Full Warranty Terms and Conditions
• What warranty comes with my Brompton?
• What is the warranty on the Brompton B75?

Warranty claims

• How do I make a warranty claim?
• When does the warranty start?

Brompton Electric Recall

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Factory tours

• Factory Tours

Become a retailer

• How do I become a dealer?

Brompton In-Store Expert

• What if I have more questions?
• What are the lead-times?
• What is Click & Collect?
• What is Brompton To You?
• Can I make payment during the call?
• Why can't I connect?